Barclaycard Terminals: Which Businesses Should Consider Getting One? - Analysis and Recommendations
In the world of business, having a reliable and efficient payment system is crucial. One provider that his been in the mix for a long time is the Barclaycard. This review aims to provide an in-depth analysis of the Barclaycard terminals, its specifications, and its Trustpilot reviews. We will also discuss the pros and cons of the product, and which businesses should consider getting one.
Product Specifications
Barclaycard offers three types of card terminals: the FLEX Mobile Card Reader, Smartpay Touch, and Smartpay Anywhere. These terminals are designed to cater to different business needs, offering flexibility and convenience. The FLEX Mobile Card Reader is designed for startups and small businesses, offering quick checkout and next-day fund receipt. The Smartpay Touch offers additional features like tracking customer trends and tipping functionality. Lastly, the Smartpay Anywhere provides 24/7 support, supports 96 currencies, and comes with a reporting app [1].
Trustpilot Reviews
Barclaycard has a Trustpilot score of 1.2, with the majority of the reviews being negative [2]. However, it's important to note that these reviews are for Barclaycard as a whole, not specifically for their terminals.
Pros and Cons
Pros
- Flexible Contracts: Barclaycard is the only provider in our research that offers a pay-as-you-go option. This is a key feature for small businesses or startups that don’t want to lock into a lengthy and potentially expensive contract [1].
- Reporting App: Barclays has introduced a new reporting and functionalities app to be used alongside the Smartpay Touch and Smartpay Anywhere machines. The app comes equipped with free booking software, saving your business this extra cost. It also includes tools such as inventory and supplier management [1].
Cons
- Poor Customer Service: Barclaycard's 1.3/5 customer score in our research indicates its poor quality of service to customers. A popular complaint from customers is that it’s difficult to cancel contracts and that they often incurred a fee for doing so [1].
- Limited Support Channels: Barclaycard does offer 24/7 support but this is only with the Smartpay Anywhere Plan. It lacks live chat and email support [1].
Conclusion
In conclusion, Barclaycard Terminals offer a range of features that can be beneficial for businesses. However, their poor customer service and limited support channels are significant drawbacks. Businesses that prioritize customer service and support might want to consider other options. However, for businesses that value flexibility and comprehensive reporting tools, Barclaycard Terminals could be a viable option.
Barclaycard Terminals: Which Businesses Should Consider Getting One? - Analysis and Recommendations
In the world of business, having a reliable and efficient payment system is crucial. One provider that his been in the mix for a long time is the Barclaycard. This review aims to provide an in-depth analysis of the Barclaycard terminals, its specifications, and its Trustpilot reviews. We will also discuss the pros and cons of the product, and which businesses should consider getting one.
Product Specifications
Barclaycard offers three types of card terminals: the FLEX Mobile Card Reader, Smartpay Touch, and Smartpay Anywhere. These terminals are designed to cater to different business needs, offering flexibility and convenience. The FLEX Mobile Card Reader is designed for startups and small businesses, offering quick checkout and next-day fund receipt. The Smartpay Touch offers additional features like tracking customer trends and tipping functionality. Lastly, the Smartpay Anywhere provides 24/7 support, supports 96 currencies, and comes with a reporting app [1].
Trustpilot Reviews
Barclaycard has a Trustpilot score of 1.2, with the majority of the reviews being negative [2]. However, it's important to note that these reviews are for Barclaycard as a whole, not specifically for their terminals.
Pros and Cons
Pros
- Flexible Contracts: Barclaycard is the only provider in our research that offers a pay-as-you-go option. This is a key feature for small businesses or startups that don’t want to lock into a lengthy and potentially expensive contract [1].
- Reporting App: Barclays has introduced a new reporting and functionalities app to be used alongside the Smartpay Touch and Smartpay Anywhere machines. The app comes equipped with free booking software, saving your business this extra cost. It also includes tools such as inventory and supplier management [1].
Cons
- Poor Customer Service: Barclaycard's 1.3/5 customer score in our research indicates its poor quality of service to customers. A popular complaint from customers is that it’s difficult to cancel contracts and that they often incurred a fee for doing so [1].
- Limited Support Channels: Barclaycard does offer 24/7 support but this is only with the Smartpay Anywhere Plan. It lacks live chat and email support [1].
Conclusion
In conclusion, Barclaycard Terminals offer a range of features that can be beneficial for businesses. However, their poor customer service and limited support channels are significant drawbacks. Businesses that prioritize customer service and support might want to consider other options. However, for businesses that value flexibility and comprehensive reporting tools, Barclaycard Terminals could be a viable option.
