Engineering at Tuza


Building Agentic Process Automation for Banks

Built my skills at Citymapper, FilmChain, UBS, Bank of America.

Studied Computer Science at Imperial College London.
Published: 23rd October 2024
Careers
Prefer to listen?
Olivia (CTO), Ed (CEO) and the team discuss what we're building and Tuza's approach to recruitment (5mins)

Who we are

Thanks for investing the time to consider joining Tuza.

When joining a company at the early stages of its growth story, there's often more than first meets the eye. This is our opportunity to help you understand why your next role should be with us.

At Tuza, we’ve raised $7 million from leading investors (Northzone, Connect Ventures, and TriplePoint) to build agentic process automation for banks.

Tuza today...

At Tuza, we’re building technology that fundamentally changes how banks operate. Our platform, TuzaOS, enables banks to deploy agentic workflows that execute complex, regulated processes in a policy-controlled, auditable way.

Since launch, we’ve helped leading UK banks (Worldpay, Barclaycard, and NatWest) to scale faster by serving thousands of customers more efficiently and connecting them with leading distribution partners such as MoneySuperMarket, Uswitch, and Money.co.uk.

Tuza tomorrow...

  • The Intelligent Operating System for Banks

    Our vision is to be the intelligent operating system for banks; a system that doesn’t just automate tasks, but makes and executes decisions across the organisation.
  • A Unified Data Infrastructure

    We will build an open-standard data platform to access Tuza’s knowledge graph, combining behavioural data with live operational data to tell the most accurate story of a business’s life cycle.
  • Built-In Governance and Explainable Intelligence

    Tuza’s agentic infrastructure will redefine trust in banking - every automated process will be transparent, auditable, compliant and explainable, allowing banks to move faster in a policy-controlled way.

Our team

Our engineering team is obsessed with our users, endlessly curious about new ways to create value, and deeply technical.

We build solid foundations

  • Architect and build the systems and workflows that form the backbone of our core banking platform, keeping it scalable, secure, and auditable by design.
  • Spike proof-of-concepts to explore new technologies, design patterns, and product opportunities.
  • Balance speed with longevity by knowing when to move fast and when to invest in scalable, maintainable and extensible foundations.

We collaborate and deliver

  • Work closely with product, design, and data teams to turn complex, regulated banking processes into elegant, automated workflows.
  • Own features end-to-end, from concept to production, with a done-is-deployed attitude.

We keep the bar high

  • Drive technical excellence by setting the standard for speed, quality, and craft through code, PR reviews, and knowledge sharing.
  • Continuously improve our engineering approach by actively engaging in retrospectives and contributing ideas to elevate the team.

The tech

Our stack includes React, TypeScript, GraphQL, REST, Express, Relay, Prisma, Redis, Postgres, AWS and Styled Components.

We like to experiment with different technologies and libraries, particularly when building proof of concepts. Make your case, and we’ll consider expanding our tech stack.

You're a great fit if

  • You have at least 4+ years of experience in software engineering, and back yourself as an individual contributor
  • You're opinionated on software engineering best practices, balanced by a bias for shipping.
  • You bring advanced expertise in TypeScript and feel comfortable working across the full-stack.
  • You have a solid grasp of system design and can build scalable, maintainable architectures.
  • You hold a high bar for craftsmanship, and care deeply about what you build and how users experience it.
  • You’re excited to decide for yourself what the most impactful things to work on are.  
  • You may have worked in a VC-backed startup, so you’re comfortable with ambiguity, autonomy, and speed.
  • You’re curious about using AI to enhance your productivity and shape how teams build software.
  • You've worked with agentic frameworks (LangChain, LlamaIndex) in the past.

You're a bad fit if

  • You lack genuine curiosity about the user, the product, the technology, or the problem we’re solving - we want people who are obsessed.
  • You struggle with ambiguity and prefer rigid structure or constant direction.
  • You’re hesitant to take ownership or lead projects end-to-end.
  • You’re unopinionated about what you work on or how it should be built.
  • You’re not interested in the commercial, product, or broader business context behind the engineering.

Our ways of working

At Tuza, we've founded our working principles with influences from Basecamp’s product development framework, Shape Up, Matt Lerner's Growth Levers and How to Find Them, and Melissa Perri's Escaping The Build Trap.

The crux is that we like to focus on the ‘why’. Why are we building this product, or feature, and what outcome are we hoping for? We value focusing on our customers, output over input, and experiment more than we optimise.

We outline how we work in more detail here. This isn't static: we're constantly aiming to improve based on team feedback.

What's in it for you

  • A competitive salary with generous equity.
  • A hybrid working approach. We're based out of our Shoreditch office, with Monday and Thursday as core collaboration days. The remaining days are focus days - based wherever you work best.
  • Flexible working hours. Most people arrive between 8 and 10, and leave between 6 and 7.
  • Unlimited holiday with a minimum of 24 days.
  • MacBook Pro, monitor, mouse and keyboard.
  • £350 a year towards taking a break.
  • £350 a year towards learning, development or a hobby.
  • Team off-sites around the world (2025 took us to Switzerland and Morocco).
  • Smart and kind teammates - leave your ego at the door.
  • The occasional soundbath…

Our application process

Our aim is to get candidates through the application process from start to finish within 2-weeks of applying, in order to strike the balance of being respectful towards your time, whilst helping us maintain our high expectations.

Overview
  • 30-minute intro with our CTO, Olivia
  • 45-minute technical screen with one of the team
  • 2-hour programming exercise where you'll be asked to debug, refactor, and extend a sample version of one of our full-stack web applications
  • 1.5-hour culture-fit with CEO, Ed, and a chance to meet some of the team

Apply

We love meeting engineers who care about what they build. Applying takes a few minutes. You know what to do.

If you don’t see a position that suits you, but see yourself here at Tuza, drop us an email