Dojo Card Machine: Unveiling a Mobile Touchscreen Terminal with Short Contracts - In-Depth Review
In the ever-evolving world of payment processing, the Dojo Card Machine stands out as a game-changer. This review will delve into the specifics of the Dojo Card Machine, its features, and the feedback from its users. We will explore the pros and cons of this innovative product, providing an unbiased review to help you make an informed decision.
Product Specifications
The Dojo Card Machine is a mobile touchscreen terminal designed to make card payments seamless and efficient. It features state-of-the-art encryption, ensuring the security of transactions and relieving users of the responsibility of storing long card numbers. The Dojo Card Machine also boasts a simple PCI DSS self-validation compliance process, making it straightforward to set up and use.
Trustpilot Reviews Overview
The Dojo Card Machine has received an overall score of 4.7 out of 5 on Trustpilot, with 94% of the reviews being 5-star. This high rating reflects the positive experiences of many users, who have praised the product for its ease of use, efficient service, and excellent customer support.
Pros and Cons
Pros
- Ease of Use: Users have praised the Dojo Card Machine for its simplicity and user-friendliness. One user stated, "Very simple and easy to set up Dojo PDQs, user-friendly and has really helped make our operation much more efficient and user-friendly".
- Efficient Service: The Dojo Card Machine offers next-day transfers, which users have found to be a significant advantage. One reviewer noted, "The transfer of payments is next day and as far as I can see the running costs will be lower than WP".
- Excellent Customer Support: Dojo's customer service has been highly praised by users. One user mentioned, "The customer service, support, and advice were second to none".
Cons
- Limited Phone Payment Option: One user, a pharmacy owner, noted that Dojo does not allow payments over the phone, which can be a disadvantage for businesses that serve customers unable to leave their homes.
- Signal Issues: Some users have reported signal issues when using the Dojo Card Machine at events. One user stated, "When it was working was an a1 experience then I had signal issues using it at an event".
- Slow Startup: A few users have mentioned that the Dojo Card Machine can be slow to turn on. One user noted, "Very very slow turning on and waiting for it to work sale 2 seconds but too long to turn on".
Conclusion
The Dojo CardMachine is a promising product that offers a simple and efficient solution for businesses looking to streamline their payment processes. With its user-friendly interface, efficient service, and excellent customer support, it is no surprise that it has received high praise from its users. However, it is important to consider the potential drawbacks, such as the limited phone payment option, signal issues, and slow startup time. Overall, the Dojo Card Machine appears to be a reliable and efficient choice for businesses of all sizes.
