Paymentsense: Comprehensive Review of the Payment Solution For Businesses
In the world of business, having a reliable and efficient payment solution is crucial. One such solution that has been making waves is Paymentsense. This review aims to provide a comprehensive overview of Paymentsense, its specifications, and real user experiences.
Product Specifications
Paymentsense, a UK-based payment solution and it offers a variety of services including online payment gateways, shopping cart integrations, secure payment processing, and mobile payment solutions. Paymentsense also provides different types of card machines to suit various business needs, from countertop models for fixed point of sale to portable and mobile card machines for more flexible operations [1].
Trustpilot Reviews Overview
Paymentsense has an overall score of 4.7 out of 5 on Trustpilot, based on over 7,000 reviews [2]. This score reflects a generally positive response from users, but it's important to delve deeper into the reviews to understand the pros and cons of the product.
Pros of Paymentsense
- Excellent Customer Service: Many users have praised Paymentsense for its excellent customer service. One user mentioned, "Excellent service as always from the technical team at Paymentsense. Dylan was clear and concise with his instructions on how to fix the problem. Very caring, courteous, and professional [2]." Another user noted, "I was assisted by a gentleman called Dylan England, who was the most polite, calm and above all very supportive [2]."
- Efficient Problem Resolution: Paymentsense has been commended for its efficient problem resolution. A user stated, "Damian, dealt with my problem calmly and professionally and instantly. Technical hitches will inevitably occur every now and then, knowing they will be responded to and dealt with immediately is a huge comfort [2]."
Cons of Paymentsense
- Hidden Costs: Despite the positive reviews, some users have raised concerns about hidden costs. One user warned, "We recently learned that we were paying monthly fees on hidden charges that we knew nothing about. This cost our business £3000 over the last 5 years in just one of the recurring fees [2]."
- Onboarding Issues: Another user mentioned issues with the onboarding process, stating, "The Onboarding by PaymentSense has been a disaster, but The help from Georgia today has given me some faith that the system can work [1]."
Conclusion
In conclusion, Paymentsense, a product of Takepayments, is a comprehensive payment solution for businesses that offers a variety of services. While it has received largely positive reviews for its customer service and problem resolution, potential users should be aware of hidden costs and potential onboarding issues. As with any product, it's important to thoroughly research and understand the terms before committing.
