Evo Payments: A Review of Contracts and Card Machines - Is It the Right Choice?
In the fast-paced world of digital transactions, Evo Payments has made a name for itself. This blog post aims to provide an in-depth review of Evo Payments, with a focus on their contracts and card machines. We will explore the product specifications, Trustpilot reviews, and the pros and cons of using Evo Payments.
Product Specifications
Evo Payments offers a variety of payment solutions, including card machines tailored to meet the needs of different businesses. These include countertop card machines for traditional brick-and-mortar stores, portable card machines for businesses that require mobility within their premises, and mobile card machines for businesses on the go.
Trustpilot Reviews Overview
Evo Payments has a "Great" rating on Trustpilot, with a score of 4.2 out of 5, based on over 500 reviews [1].
Pros and Cons
Pros
- Efficient and Professional Service: One user praised Evo Payments for their professionalism, stating, "Consummate professionals - they handled me perfectly. Even when things aren't right, they get it right - well done!”[1].
- Quick Payments: Another user mentioned the speed of payments, saying, "Very easy to use, payments next day. Never had an issue."[1].
- Cost Savings: A user highlighted the cost savings they achieved by switching to Evo, stating, "I now receive my funds the very next day (instead of waiting 3 days) and I have saved approximately £100 a month."[1].
Cons
- Technical Issues: A user mentioned having technical issues with the card machine, stating, "Had card machine and been using it for about a week haven’t had any money going to the bank, then had contact with customer service and a guy called Charlie was supposed to be sorting the problem out, has since ignored me for days."[1].
- Account Setup Problems: Another user complained about issues with setting up their account online, saying, "Not able to log in or start due to wrong email address so not able to send me a statement."[1].
- Customer Service Response Time: A user pointed out the slow response time from customer service, stating, "They tried to resolve my issue, but when they found they couldn't, they followed it up with a card machine update overnight. Sadly that didn't work either, but they re-engaged the following morning."[1].
Conclusion
Evo Payments offers a range of payment solutions that can cater to various business needs. While they have received positive reviews for their efficient service and quick payments, there are also concerns about their customer service and technical issues. Therefore, businesses considering Evo Payments should weigh thesepros and cons carefully. It's also advisable to thoroughly read and understand their contract terms to avoid any unexpected issues or charges.
